FAQ

How does Busy Bees differ from a full-priced dry cleaner?

We use the same process as full-priced dry cleaners; you just pay less. Our volume, state-of-the-art technology and efficiency allow us to charge one low price.


Does Busy Bees offer pick-up and delivery?

Not at this time.


What are my payment options?

We accept cash, credit or debit card payments.


What are your hours?

Monday-Friday 7am-7pm, Saturday 8am-7pm


Do I have to pay in advance?

Yes, all orders are prepaid at time of drop off.


How long do you keep old orders?

Do not make us donate your clothes! Maryland law requires us to keep your order for 90 days. However we will make every effort to contact you at 30, 60, and 90 days to remind you of your completed order.


Why was my garment rejected?

Either we cannot safely clean your garment or your garment was previously damaged.


Are your dry-cleaning solvents environmentally friendly?

Yes, we use a biodegradable solvent that ranks as one of the best alternative solvents in cleaning (KB) power.


Do I have to pay extra for same-day service? Do you offer rush service?

We never charge more for same-day service. Simply drop off your clothes before 9am and they will be waiting for you, cleaned, pressed, and ready for pickup after 5pm. We do not offer rush service; however, sign up for our Clothes Ready Alerts and, as soon as your order has been completed, you will receive an email alert.


What is a Drop ‘N Go?

For your convenience, drop off your clothes at either the Drop ‘N Go window (rear of building) or in the Drop ‘N Go basket in our lobby. Pre-registration and credit card authorization required.


How do I sign up for Drop ‘N Go? How does it work?

Please ask any of our service staff for a Drop ‘N Go authorization form. The form will include your credit card information and preferences for starch. You will receive one yellow bag with your name attached. Load your bag with all your garments for dry cleaning and shirt laundering. Your bag is returned with your pressed garments. Clothes dropped off before 9:00am will be ready by 5pm the same day. This does not include furs, leather, or household items.


Is Busy Bees a green dry cleaner?

Busy Bees is committed to minimizing its environmental footprint wherever possible with its dry cleaning process. We use a closed system process. In fact, we recycle greater than 99% of the solvent we use.


Can I get my leather or suede cleaned at Busy Bees?

Yes, we offer leather and suede cleaning service. It usually takes between 5-10 days. Cost to be determined.